(07) 4128 9017     (07) 4125 1699

2 Toni Street, Urangan, QLD, 4655

Welcome

PRACTICE HOURS Monday to friday 8:00 am to 10:00 pm. Saturdays to 8.30- 5.00pm Sundays 9.30 till 4.00pm.

PRACTICE STAFF

DR SHAHZAD AHMED - MBBS, FRACGP

Dr Ahmed received his fellowship of the Royal ACGP in 2012. Dr Ahmed graduated from University of Punjab in 1988. He worked as a General Practitioner in Pakistan up to 1991. Then worked as a General Practitioner in Zambia up to 1993. Worked in South Africa as a General Practitioner in different fields up to 2002. Working in Queensland Australia since 2002 as a General Practitioner. Dr Ahmed is interested in all aspects of medicine with special interest in diabetes, hypertension, maternity and Arthritis.


DR SOHAIL HAFEEZ - MBBS - Dr. Sohail completed his medical degree in 2008. He has worked in various hospitals in multiple disciplines of medicine across Australia. He has particular interest in Infectious disease, Travel medicine, Chronic diseases and Medical research and education.


DR AMALAN SHANMUGAM (Dr Shan) - MBBS MSC (Community Medicine) FRACGP, FACRRM (Advanced Speciality in Mental Health) - Dr Shan is a RACGP accredited medical acupuncturist. "General practice was always my passion because it gives me the opportunity to be a part of your health journey. I believe in prevention than cure and in early detection and treatment. I love caring from birth onwards and have a special interest in Mental Health and addiction medicine. I have done Focussed Psychological Strategies Skills Training to do psychotherapy under Medicare (mental health plan). I am also a medical Acupuncturist with an alternative view and options for pain and other medical illness. I do enjoy treating chronic illness, child health, women's health and skin conditions. I am a firm believer that every contact counts. Come join our surgery and help us help you."


DR SOMAYEH SADRNESHIN - MD

Dr Sadrneshin graduated in 2009 from AHVAZ Joundishapour University of Medical Science and is a doctorate of Medicine. Dr Sadrneshin has been a GP for 5 years working in surgery, medical and cardiac departments. She is interested in all aspects of medicine but specialises in Women’s Health, paediatric and psychiatry.

 


DR KARUNAKARAN MUTHUTHAMBY - MBBS -

Dr Muthuthumby graduated from University of Jaffna, Sri Lanka in July 1998 with Bachelor of Medicine and Bachelor of Surgery Degree (M.B.B.S) Awarded Australian Medical Council (A.M.C.) Certificate in 2013 He has worked in Spring Life Medical & Health Clinic Berala NSW for one year. From 2000 to 2013 he had various positions eg General Practitioner, Senior House Office at Phillips Nursing Home Jaffna Sri Lanka, Shanthi Medical Clinic, Colombo, Dept of Accident and Emergency, Orthopaedic Surgery at the National and Teaching Hospital Colombo, Dept of General Surgery, Teaching Hospital Jaffna. He is interested in all aspects of medicine.


DR AHMED SAID ELSEDY (Skin Cancer Doctor) – -

Dr Elsedy has more than 30 years experience in medicine, had Orthopaedics and General Surgery Training and worked in Trauma Surgery in Egypt and Oman. He had a certificate then a diploma from Australian College of Emergency Medicine, worked in Emergency Medicine and ICU Departments in Hervey Bay Hospital since 2012.

Dr Elsedfy is a member of The Skin Cancer College of Australasia (SCCA). He is interested in Skin Cancer Medicine and different Skin Procedures. He is also interested in Orthopaedics and General Surgery problems as well as all trauma related injuries.


DR SAHAR MOURSSI – -

Dr Sahar is a graduate of Alexandria University Egypt, worked as a school health doctor in Egypt and Oman. She acquired AMCC in 2014 and worked in Emergency Medicine, General Medicine, Paediatrics (Child Health), Obstetrics and Gynaecology (Women’s Health) Departments in Hervey Bay Hospital. She worked in Geriatric Medicine in Maryborough Hospital.

Dr Sahar is interested in doing baby checks, Child Health and Women’s Health and all other medical aspects.


Dr Usman Gul -

 

 

 

 


Dr Sarwat M Alam -

Dr Sarwat M Alam has been practicing medicine for over a decade now.
“I am committed to playing a role in which I can help people of all ages maintain their health and quality of life. I believe in a caring and supportive relationship with all my patients.”
Women’s health, Antenatal care, family planning, pediatrics, preventative medicine, dermatology and psychiatry are all areas of medical interest.
She also enjoys reading, travelling, cooking and playing with her boys.
Her motto is to “Care with Knowledge & empathy"
 

NURSING Cher Tahvanainen RN , Donna Murren EEN and Fekesgye Jane Ariko RN ACCREDITED GENERAL PRACTICE – The practice achieved full accreditation in December 2007. This means the practice has met standards of quality in the facilities and services it provides. These Standards are designed to ensure high quality care is provided in a safe and well organised way.

SURGERY

APPOINTMENTS – The practice runs an appointment system. Appointments can be made in person or by telephoning the surgery. Urgent problems will be dealt with promptly. Patients who have multiple or complicated problems should ask for a long appointment. As it is impossible to tell when emergencies will arise, the doctors sometimes cannot adhere to the appointment schedule. Patients should feel free to contact the surgery prior to appointment to check if things are running on time. We Request that routine appointments are made early and that early notification is given of cancellations. Should you miss your appointment without cancelling, it will be recorded on your records.

SURGERY HOURS – The surgery is open Monday to friday 8:00 am to 10:00 pm. Saturdays to 8.30- 5.00pm Sundays 9.30 till 4.00pm.

OUT OF SURGERY VISITS – If patients feel too ill to attend the surgery they can be visited at home provided that

They are regular patients of the practice. Elderly and frail. They live within 15 kilometres of the surgery.

Home visits are usually done in the evening, after the surgery has closed. Alternative arrangements can be made for urgent matters.

WHEELCHAIR ACCESS – Close access available at the front of the surgery and driveway.

RESULTS OF INVESTIGATIONS – At the time investigations are ordered arrangements will be made for results to be communicated. Patients will be called to come in on the same day if results are urgent.

RECALL AND REMINDER SYSTEM – We have in place a system whereby the patients are notified by mail if they are required to make appointments for overdue pap smears or vaccinations.

NEW PATIENTS – All the doctors believe the first appointment is most crucial in obtaining full medical history, height, weight and urine tests. Each new patient appointment takes at least 15 minutes if not longer.

PATIENTS RECORDS – Patients may sign a medical release form which allows the Practice to obtain their health records from their previous doctors. Patients who wish to have their records available for all G.P.’s and hospital all over Australia will now be able to do so via ehealth record. You will need to register on the website www.ehealth.gov.au and obtain your individual healthcare identifier (IHI) and pass on to your doctor.

AFTER HOURS SERVICE are provided for urgent medical problems. For general medical advice, you may call the GP Helpline on 1800 022 222. We provide 24 hour care. The after hours work is shared with a number of other general practitioners. After hours, the surgery phone (4128 9017) has a recorded message which contains the contact details of the “on call doctor” All the doctors participate in after hours roster.

SCRIPTS – will only be issued by making an appointment for a consultation.

FEES – It must be noted that some services provided by Urangan Medical Centre do not attract a Medicare rebate. Examples of such services are Insurance medicals and pre-employment medicals. Dr Rehman bulk bills the holders of Veteran Affairs cards, Centrelink pension and health care cards and Commonwealth Seniors Concession card holders. You are requested to settle accounts at the time of consultation. Cash, MasterCard, visa card are accepted. Cheques from regular clients will be accepted. Dr Rehman’s fees are $60.00 for standard visit and $90.00 for a long visit. All other doctors bulk bill their patients with a Medicare card. Overseas visitors without Medicare cards will be charged $120.00.

TELEPHONE CALLS – The doctors will take telephone calls from regular clients of the practice. However, most calls will need to be returned after the end of the working day, staff to be given some information as to the nature of the inquiry.

Full range of General Practice Care for all ages

  • Acupuncture
  • Antenatal
  • Home Visits
  • Minor Surgery
  • Plaster Casting
  • Counselling
  • Pre-employment medicals
  • Driver’s medicals
  • Immunisation
  • ECG’s
  • Health Assessments
  • Women’s/Men’s Health
  • Reminders for Preventative Care
  • Occupational medicine
  • Cryotherapy
  • Health Education
  • Recalls for abnormal results and checks
  • Insurance medicals
  • Sigmoidoscopy
  • Spirometry
  • Veteran Affairs medicals
  • Nursing home visits
  • Out-of-hours care via roster system
  • Paediatrics

TRANSLATING SERVICES: If you require this service please phone 131450.

10 TIPS FOR SAFER HEALTH CARE:

Question What is the 10 tips for Safer Health Care?
Answer The 10 tips for Safer Health Care is a booklet that has been designed to assist people to become more actively involved in their own health care.
Question What sort of information does it provide?
Answer It explains how and why things can go wrong and how you can work in partnership with your doctors, nurses and other health care providers to get the best possible care.
It Provides:
  • Tips for improving your health care
  • An outline of what sort of information you can expect from your health care professional
  • Sources of information finding out more about your condition and how to manage your medicines.
  • Information about what you can do if you have concerns about your health care
Question How does this booklet contribute to patient safety?
Answer Improving safety is not just the business of doctors, nurses or other health professionals. No single group can do it on their own. Everyone has a part to play, including patients receiving care. Good health care is best achieved through an active and positive partnership between patient and their health care professionals. Evidence from the Institute of Medicines in the United States also highlights that consumer knowledge and information can reduce the risk of health care incidents.
Question How can I get a copy of the 10 tips for Safer Health Care booklet?
Answer Electronic copies are available on the Council’s website under the Publications link, go to http://safetyandquality.org/index .cfm?page=publications#10tips. You can also phone the Council on (02) 6289 4244 to request a hard copy of the booklet.
Question Is the booklet available in a range of languages?
Answer The Booklet is currently being translated into 15 languages, which will soon be available From the Council.


PATIENT FEEDBACK

From time to time the Doctors in the practice invite patients to complete a questionnaire on their views of the practice and how the service could be improved.  These surveys are completely anonymous and confidential.  If problems arise with any aspect of care received at Urangan
Medical Centre we are keen to hear about them.  Patients are encouraged to report any problems to the staff who will then inform/refer the information to the appropriate person.  If major complaints arise there are many avenues through which they may be resolved, including referral to the Health Quality and Complaints Commission 1800077308.   Qld Health can be contacted on 3234 0111.

PRIVACY

This practice fully respects the privacy of your personal health information and adheres
To requirements of the Privacy Act.  The Practice has an official privacy policy, which is available on request.

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